Privacy Policy

Essex Sexual Health Service understands that your privacy is important to you and that you care about how your information is used and shared online.  We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and Our obligations under the law.

This Policy applies to Our use of any and all data collected by us in relation to your use of Our Site. Please read this Privacy Policy carefully and ensure that you understand it.

Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

“Account”
means an account required to access and/or use certain areas and features of Our Site;

“Our Site”
means this website, www.essexwellbeingservice.co.uk

“We/Us/Our”
Essex Sexual Health Service is delivered by Provide Community Interest Company, a limited company. Registered in England and Wales No. 07320006. Registered address: 900 The Crescent, Colchester Business Park, Colchester, Essex, CO4 9YQ (“the Service Provider”).

Information About Us

Our Site, www.essexwellbeingservice.co.uk is owned and operated by Provide Community Interest Company.

What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. It does not extend to any websites that are linked to from Our Site (whether We provide those links or whether they are shared by other users). We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

What Data Do We Collect?

Some data will be collected automatically by Our Site for further details, Our Cookie Policy, other data will only be collected if you voluntarily submit it, for example, when signing up for an Account. Depending upon your use of Our Site, We may collect some or all of the following data:

1. name;
2. date of birth;
3. business/company name
4. job title;
5. contact information such as email addresses and telephone numbers;
6. demographic information such as post code, preferences and interests;
7. IP address (automatically collected);
8. web browser type and version (automatically collected);
9. operating system (automatically collected);
10. a list of URLs starting with a referring site, your activity on Our Site, and the site you exit to (automatically collected);

All Content included on Our Site and the copyright and other intellectual property rights subsisting in that Content, unless specifically labelled otherwise, belongs to or has been licensed by Us. All Content is protected by applicable United Kingdom and international intellectual property laws and treaties.

How Do We Use Your Data?

All personal data is stored securely in accordance with the principles of the Data Protection Act 2018 and GDPR. For more details on security see section 6, below.

You do so in a fair and legal manner;

We use your data to provide the best possible products and services to you. This includes:

1. Providing and managing your Account;
2. Providing and managing your access to Our Site;
3. Personalising and tailoring your experience on Our Site;
4. Supplying Our products and services to you;
5. Personalising and tailoring Our products and services for you;
6. Responding to communications from you;
7. Supplying you with email newsletters and alerts that you have subscribed to. You may unsubscribe or opt-out at any time by clicking the link at the bottom of the in the newsletter.

With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, text message and post with information, news and offers on Our products and services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the Data Protection Act 2018 and the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended in 2004, 2011, 2015, 2018 and 2019.

How and Where Do We Store Your Data?

Links to other sites may be included on Our Site. Unless expressly stated, these sites are not under Our control. We neither assume nor accept responsibility or liability for the content of third party sites. The inclusion of a link to another site on Our Site is for information only and does not imply any endorsement of the sites themselves or of those in control of them.

We only keep your data for as long as We need to in order to use it as described above in section 5, and/or for as long as We have your permission to keep it.

Your data will only be stored within the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland and Liechtenstein

Data security is of great importance to Us, and to protect your data We have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through Our Site.

Notwithstanding the security measures that We take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting to Us data via the internet.

Do We Share Your Data?

We may share your data with other companies in Our group. This includes Our subsidiaries and Our holding company and its subsidiaries

We may sometimes contract with third parties to supply products and services to you on Our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.

We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales and other information. All such data will be anonymised and will not include any personally identifying information. We may from time to time share such data with third parties such as prospective investors, affiliates, partners and advertisers. Data will only be shared and used within the bounds of the law.

In certain circumstances We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are involved in legal proceedings, where We are complying with the requirements of legislation, a court order, or a governmental authority. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of Us.

What Happens If Our Business Changes Hands?

We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Data provided by users will, where it is relevant to any part of Our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the data for the purposes for which it was originally collected by Us.

In the event that any of your data is to be transferred in such a manner, you will be contacted in advance and informed of the changes.When contacted you will, however, be given the choice to have your data deleted or withheld from the new owner or controller.

If you are a business user, We accept no liability for loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.

How Can You Control Your Data?

When you submit information via Our Site, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.

You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site.

Your Right to Withhold Information

You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

You may restrict your internet browser’s use of Cookies. For more information Our Cookie Policy

How Can You Access Your Data?

You have the legal right to ask for a copy of any of your personal data held by Us. Please click here to find out more.